Introducing Springlake Hotel, a renowned establishment nestled in a picturesque location. With an inviting atmosphere and exceptional service, the Springlake Hotel aims to provide an unforgettable experience for all its guests. Boasting a range of amenities, including a steakhouse, a family-friendly play area, and a well-stocked bar, the hotel caters to the diverse needs of visitors. The emphasis on providing a pleasant and enjoyable stay is evident in the positive reviews and feedback received by the hotel. Committed to upholding the highest standards, the Springlake Hotel continually strives to surpass expectations. Whether for a relaxing weekend getaway or a business trip, guests can expect a warm welcome and a comfortable stay at the Springlake Hotel.
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Reviews
I have had two very polar opposite experiences here. The first time we dined there since the renovations, the food and service were excellent. Impressive large portions and very quick service. After such a great experience, we booked a table of 8 and we were all incredibly disappointed. Firstly, our food took an hour to arrive. The serving sizes were dismal. I have never been so shocked with the sizing of the portions for a hotel/pub meal. Even our bowl of chips was sad. I will not be in a hurry to go back after that experience. It’s a shame as the kids area is a great attraction for a family.
Place is ok, however today I was disappointed to see that staff couldn't be bothered to serve people at the bar. Young gentleman looked completely unworried about a line of customers, walked past a few times and then came back in a cosy manner to serve. The food was nice.
An update for 31/7/2023: a young gentleman who was working tonight answered in a quite abrupt way when was asked to turn the air-conditioning down, stating basically he couldn't care less. The other staff member more experienced looking lady, was quite short with me on the borderline rude. Thus 1 star instead of 3.
WARNING make sure you confirm about dietary requirements before ordering. The menu is not correct.
We cannot have dairy, and though the menu lists some of the Smokehouse menu items as Dairy Free, we were informed that the sides the dish came with contained dairy. The expectation is that if the menu lists something as dairy free, the whole dish is dairy free.
Overall the smoked pork ribs were fine, after asking for the dish to be made dairy free.
The parmi was very nice and perfectly cooked. The brownie was warm and soft and perfect. I didn't expect this quality of food from a hotel, but it was really nice. Would recommend.
Lovely place. Especially after the renos.
Alyssa's service was impeccable. Our steak was over cooked and without hesitation she replaced the meal and gave us a complimentary drink. Was one of the best steaks my wife and I have actually ever had. So good well be back tonight!
We ordered from the Low & Slow menu and it did not disappoint! We got the slow cooked ribs and they just fell off the bone. I didn't even need to use my fingers I could just pull the meat off with my fork. We also got the BBQ style Mac and cheese and this was delicious.
They had a lunch offer on which I believe they always did, which was kids eat free with any main. The kids meal is great. You get chips, drink, frog in a pond and choice of burger, nuggets or a mini pizza
High expectations not met. One main course served with the starters...... No idea why. 20 mins later, 3 remaining main course meals = 1 decent steak, 2 plates of incredibly salty, tough & dry pork ribs. A bit naff really I'm afraid folks. 😐 …
Ordered an entree and side to be served with husbands main so we can eat together. Entree arrived within 5 minutes and rest was another 20 minutes. Asked for a pot of gravy..never turned up. Hubby's steak was overcooked as were his tiny prawns. A bowl of chips are $10 but not worth that at all. Overall disappointed with everything.
Location
1 Springfield Lakes Blvd, Springfield Lakes QLD 4300, Australia
Hours
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Updating...
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